Technical Support - ZenTao Open-Source 12.0 - ZenTao

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1. Introduction

1.1 About ZenTao

1.2 Introduction PDF

1.3 Technical Support

1.4 Follow Us

2. Installation

2.1 Choose the Right Installation

2.2 ZenTao Cloud

2.3 One-click Installation for Windows

2.4 One-click Installation for Linux

2.5 Lampp Installation in Linux

2.6 Source Code Installation (for all systems)

2.7 Source Code Installation for macOS

2.8 XAMPP-VM Installation for macOS

2.9 XAMPP Installation for macOS

2.10 Install ZenTao in Docker

2.11 Install httpd, Mariadb, PHP 7.2 in Cent OS 8

2.12 Softaculous Service

2.13 Install Ioncube

3. Update

3.1 Update ZenTao

3.2 Update Via Source Code (For All Systems)

3.3 Update for One-Click Installation for Windows (xampp)

3.4 Update for One-Click Installation for Linux

4. Users and Groups

4.1 Company Structure

4.2 Add a User

4.3 Manage Users in batches

4.4 Groups and Privileges

5. Quick Start

5.1 Project and Task Management

5.2 Bug Tracking

5.3 Product Management

5.4 Todo Management

6. Basic Application

6.1 Basic Workflow

6.2 Agile and Scrum

6.3 ZenTao and Scrum

6.4 ZenTao Tutorial for Rookies

6.5 Create a Product

6.6 Create a Story

6.7 Create a Project

6.8 Confirm a Story

6.9 Decompose Stories into Tasks

6.10 Report a Bug

6.11 Manage Contacts

6.12 Customization

6.13 Import Excel, CSV Files

6.14 Document Management

6.15 Work Mode

6.16 Points

6.17 Required Field

6.18 Privileges

6.19 Annual Work Summary

7. Advanced Application

7.1. Workflow

7.1.1 ZenTao Workflow

7.2. Individual management

7.2.1 My Todo

7.2.2 My Task, Story and Bug

7.2.3 My Profile

7.3. Product Owner

7.3.1 Manage a Product

7.3.2 Manage a Product Line

7.3.3 Create and Review a Story

7.3.4 Change and Review a Story

7.3.5 Status and Phase

7.3.6 Story Writing

7.3.7 Product Module

7.3.8 Release Plan

7.3.9 Create a Release

7.3.10 Roadmap

7.3.11 Documents

7.3.12 Planning Meetings

7.3.13 Daily Scrum, Review and Retrospective Meetings

7.3.14 Story Reports

7.4. Scrum Master

7.4.1 Create a Sprint

7.4.2 Set a Team

7.4.3 Confirm a Story

7.4.4 Task Breakdown

7.4.5 Daily Standup Meetings

7.4.6 Check Project Progress via Burndown Chart

7.4.7 Check Project Progress via Lists

7.4.8 Review and Retrospective Meetings

7.4.9 Basic reports on tasks

7.5. Development Team

7.5.1 Project planning meeting and task breakdown

7.5.2 Claim tasks and update efforts

7.5.3 Kanban and Tree Diagram

7.5.4 Build

7.5.5 Test Request

7.5.6 Resolve a Bug

7.5.7 Documents

7.5.8 Confirm Bugs

7.6. Test Team

7.6.1 Bug Tracking

7.6.2 Report a Bug

7.6.3 Verify and Close a Bug

7.6.4 Activate a Bug

7.6.5 Find a Bug

7.6.6 Test Case

7.6.7 Create and Review Test Cases

7.6.8 Test Suites, Public Case Libs and Reports

7.6.9 Manage Test Requests

7.6.10 Run Cases and Report Bugs

7.6.11 Reports

8. Configuration

8.1. Maintain ZenTao

8.1.1 Initialize scripts

8.1.2 Data Backup

8.1.3 Recover the Deleted

8.1.4 Update Burndown Charts

8.1.5 ZenTao Remote Host

8.2. Deploy ZenTao

8.2.1 Guest Login

8.2.2 Email Notification

8.2.3 Set Super Admin

8.2.4 Static Access

8.2.5 Remove "zentao" from URL

8.2.6 Integrate SVN

8.2.7 Integrate Git

8.2.8 Integrate Webhook

8.2.9 Integrate Xuan.im

8.2.10 Integrate Zdoo

8.2.11 Integrate Third-Party Apps

8.2.12 Password-Free Login

8.2.13 Translation Add-on

8.2.14 Integrate Jenkins

8.2.15 Extension

8.2.16 Fix Weak Password

9. Customization

9.1 Introduction

9.2 Directory

9.3 Find Codes

9.4 Database Structure

9.5 Common Modules

9.6 Add Features to Menu

9.7 Set Privileges to Modules

9.8 Examples: modify language prompt

9.9 Examples: set priority when creating bugs

9.10 Extension Editor

9.11 Feature Limitation

9.12 ZenTao Packaging Standards 1.1

10. Misc

10.1 About Third-Party Code

10.2 Support ZenTao

10.3 ZenTao Service

10.4 Acknowledgement

Technical Support

11743

chunge

2015-09-09 13:29:07

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1. Required reading before asking questions

In order to get technical support faster and better, please read the following instructions.

2. Dos when asking questions

Read the documents, as most of the questions can be found here.
Upload screenshots.

3 Technical support

Currently, technical support is remote support, including email, instant messenger, and remote desktop. Service time is 9:00 AM - 11:30 AM and 1:00 PM - 5:30 PM (GMT +8:00 Hong Kong time) Monday through Friday. Add philip517 on Skype, or email us at [email protected].

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1. Required reading before asking questions
2. Dos when asking questions
3 Technical support